Photo: provided by the hotel
Photo: provided by the hotelNovotel Ha Long Bay
Hotel5-star hotelHa Long Road, Bai Chay · 160 Ha Long Street, Bai Chay Ward, Hạ Long · View map
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Available rooms for your exact dates and guests, at Happy Vivu prices. You aren't charged until the payment step.
Not sure yet? Leave a request and the Happy Vivu team will get back to you within 30 minutes.
Overview
- On the Bai Chay seafront, a Novotel by Accor
- Rooms with large windows over the bay
- Pool, spa and kids' facilities
Novotel Ha Long Bay stands at 160 Ha Long Road, the seafront road of Bai Chay, and carries Accor's Novotel brand. The building climbs a hillside, so the upper floors have wide views of the bay, and many rooms have floor-to-ceiling windows facing the limestone islands. Interiors combine dark timber, Asian-style wooden screens and red and purple accents, and bathrooms come with a separate tub. There is a pool, a spa, a gym, facilities for children, room service and airport transfers. The beach area is just across the road and the restaurants of Bai Chay are an easy walk along the shore, so it works for families and business travellers alike.
Facilities and policies
- Swimming pool
- Beach access
- Spa
- Airport transfer
- Kids' facilities
- Fitness centre
- Room service
- Internet access
Check-in and check-out
Check-in from 15:00 · check-out by 12:00 (GMT+7).
Cancellation
Cancellation terms depend on the room option and are shown right under its price: free cancellation before the date shown. For options marked "Non-refundable", cancellations from that date, or no-shows, the amount paid is non-refundable.
Deposit and balance
Pay a 30% deposit when you book. Pay the balance by the date shown at checkout — we'll email you a payment link. If you book close to arrival, you pay in full at once. All payments are charged in VND.
Location
| Area | Ha Long Road, Bai Chay |
| Address | 160 Ha Long Street, Bai Chay Ward, Hạ Long |
FAQ
Check-in and check-out times at Novotel Ha Long Bay?
Check-in from 15:00, check-out by 12:00. For early check-in or late check-out, add a special request when you book and we will ask the hotel; it depends on availability on the day.
How soon is my booking confirmed?
As soon as your payment arrives, Happy Vivu sends your booking confirmation with your booking code by email or WhatsApp. Show this code at check-in.
What does the price include?
Room prices are for your dates and guests and include taxes and fees unless a charge payable at the hotel is shown. Meals and cancellation terms are listed under each room type.
How do I pay?
Select "Book now", enter your details, then pay in full on Happy Vivu's secure payment page — card via OnePay, charged in VND.
Can I ask before booking?
Select "Ask us before booking": our team replies on WhatsApp or by phone, usually within 30 minutes (8:00–22:00, GMT+7).
Why book with Happy Vivu — is it safe?
- Travel company registered in Vietnam: Global Wings Viet Nam · Tax ID 0108 272 520
- Card payment via OnePay, charged in VND, protected by 3-D Secure
- Real people reply on WhatsApp and email, 8:00–22:00 (GMT+7)
- Full refund if we can't confirm your room
Hotel photos are provided by the hotel.