Photo: provided by the hotel
Photo: provided by the hotelInterContinental Hanoi Westlake
Hotel5-star hotelTu Hoa Street, on West Lake · 5 Tu Hoa, Tay Ho Ward, Hà Nội · View map
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Available rooms for your exact dates and guests, at Happy Vivu prices. You aren't charged until the payment step.
Not sure yet? Leave a request and the Happy Vivu team will get back to you within 30 minutes.
Overview
- Room wings set over West Lake
- Private balconies for lake sunsets
- Pool, spa and facilities for children
InterContinental Hanoi Westlake is built out over the water of West Lake, its room wings linked by timber bridges and walkways so that from a distance it looks like a floating village. Most rooms have a private balcony facing the lake, and watching the sun go down over the water is what brings many guests back. Bedrooms have wooden floors, leather headboards and bamboo lanterns, with bathrooms that have a separate tub and shower. Facilities include a pool, a spa, a fitness room, facilities for children, family and connecting rooms and airport transfers; check-in is from 15:00 and check-out by 12:00. The Old Quarter is about twenty minutes away by car, so it suits families and couples after a slower stay away from the horns of the centre.
Facilities and policies
- Swimming pool
- Spa
- Airport transfer
- Kids' facilities
- Family rooms
- Fitness centre
- 24-hour front desk
- Room service
Check-in and check-out
Check-in from 15:00 · check-out by 12:00 (GMT+7).
Cancellation
Cancellation terms depend on the room option and are shown right under its price: free cancellation before the date shown. For options marked "Non-refundable", cancellations from that date, or no-shows, the amount paid is non-refundable.
Deposit and balance
Pay a 30% deposit when you book. Pay the balance by the date shown at checkout — we'll email you a payment link. If you book close to arrival, you pay in full at once. All payments are charged in VND.
Location
| Area | Tu Hoa Street, on West Lake |
| Address | 5 Tu Hoa, Tay Ho Ward, Hà Nội |
FAQ
Check-in and check-out times at InterContinental Hanoi Westlake?
Check-in from 15:00, check-out by 12:00. For early check-in or late check-out, add a special request when you book and we will ask the hotel; it depends on availability on the day.
How soon is my booking confirmed?
As soon as your payment arrives, Happy Vivu sends your booking confirmation with your booking code by email or WhatsApp. Show this code at check-in.
What does the price include?
Room prices are for your dates and guests and include taxes and fees unless a charge payable at the hotel is shown. Meals and cancellation terms are listed under each room type.
How do I pay?
Select "Book now", enter your details, then pay in full on Happy Vivu's secure payment page — card via OnePay, charged in VND.
Can I ask before booking?
Select "Ask us before booking": our team replies on WhatsApp or by phone, usually within 30 minutes (8:00–22:00, GMT+7).
Why book with Happy Vivu — is it safe?
- Travel company registered in Vietnam: Global Wings Viet Nam · Tax ID 0108 272 520
- Card payment via OnePay, charged in VND, protected by 3-D Secure
- Real people reply on WhatsApp and email, 8:00–22:00 (GMT+7)
- Full refund if we can't confirm your room
Hotel photos are provided by the hotel.